PRIVACY POLICY

Effective Date: MARCH 20, 2025

Casa Montaña ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website, make a reservation, or interact with us.

1. Information We Collect
We may collect the following types of personal information:
- Name, email address, phone number, and billing information when making a reservation.
- Guest preferences and special requests to enhance your stay.
- Payment details (processed securely through third-party payment providers).
- Information collected automatically via cookies and analytics tools when you visit our website.

2. How We Use Your Information
We use your information for the following purposes:
- To process reservations and payments.
- To personalize your stay and provide concierge services.
- To communicate updates, promotions, and special offers (you may opt out at any time).
- To improve our website, services, and guest experience.
- To comply with legal requirements and prevent fraud.

3. Sharing Your Information
We do not sell or rent your personal information. However, we may share it with:
- Service providers, such as payment processors, housekeeping, and concierge partners.
- Legal authorities if required by law or to protect our rights.

4. Data Security
We implement appropriate security measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications.
- Request details on how your data is used.

6. Cookies and Tracking Technologies
We use cookies and tracking technologies to enhance user experience, analyze website traffic, and improve our services. You can adjust your browser settings to disable cookies if preferred.

7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

9. Contact Us
If you have any questions or requests regarding your privacy, please contact us at:

Casa Montaña
info@casamontanacr.com